Often, at the end of a facial treatment, it feels strange to give the client home care advice to follow. It seems like it’s so repetitive and like it’s generally the same for everyone: cleansing AM and PM, toning, exfoliating and moisturizing. More…

What Kind of Operator Am I, Anyway?

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After reading Sandra’s last entry on a certain “difficult client,” I couldn’t help but comment myself. I, too, have had this client and the first thing she asked was if I was a senior student, because she associates your level in school with how good or bad of an esthetician you are. More…

What Makes a Good Client?

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Tonight I get the client that all the other girls dread getting. I actually don’t think she’s that bad.  She’s not mean, she’s just … particular about things and tries to get as much as she can out of her visit.  More…

I have yet to do a successful extraction. Usually I don’t even see them, so once during a demo I asked my teacher if I could see what she was looking at and trying to extract. She pointed them out to me, but if she hadn’t, I wouldn’t have seen them.  More…