Entries about: making clients happy

The Keys to a Successful Body Wrap

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Last night, we saw a body wrap demo. I was really grateful for the demonstration; I took good notes and I feel ready to perform the treatment on a client. We did see a demo on this a long time ago, but most of the girls agreed that we needed a refresher course. More…

 

How Do I Handle Ethnic Skin?

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Last night at school I had a client who wanted a spa facial, but after looking over her health form, I saw that she checked that she was pregnant, and I knew I could only give her a basic facial.  More…

 

What Kind of Operator Am I, Anyway?

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After reading Sandra’s last entry on a certain “difficult client,” I couldn’t help but comment myself. I, too, have had this client and the first thing she asked was if I was a senior student, because she associates your level in school with how good or bad of an esthetician you are. More…

 

What Makes a Good Client?

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Tonight I get the client that all the other girls dread getting. I actually don’t think she’s that bad.  She’s not mean, she’s just … particular about things and tries to get as much as she can out of her visit.  More…